# Rose Legal: owned practice management after Smokeball

Source: https://slash-digital.io/en/case-studies/rose-legal/

Rose Legal · Smokeball exit We built Rose Legal (Australia) a complete practice management platform to replace Smokeball: clients, matters, time and billing, LPUGR-aligned trust accounting, documents and role-based access, with no paid seats.

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Rose Legal's platform on laptop, tablet and phone: one owned system in place of Smokeball.

In short
We built Rose Legal, an Australian law firm, a complete practice management platform to replace Smokeball. Clients, matters, time and billing, LPUGR-aligned trust accounting, documents, conflict search, reporting and role-based access now live in one system the firm owns. The firm no longer pays per seat and sets its own roadmap.

Client: Rose Legal · Smokeball exit

Sector: Legal

Where: Australia

Deliverables:
- Practice management platform
- LPUGR trust accounting
- Time and billing
- Conflict search and templates
- Audit log and RBAC

Services:
- Custom software
- Web applications

0, paid seats

LPUGR, aligned trust accounting

RBAC, roles and audit log

01 The context

## Per seat, locked in, hard to adapt

Rose Legal, a law firm in Australia, ran its practice on Smokeball. Each user meant another per-seat license, the firm was locked into one vendor, and there was little room to adapt the product to Australian operations. Trust accounting was the most sensitive part: in Australia it has to be aligned with the LPUGR rules, and a third-party product left little space to adjust it.

02 Design and build

## One owned platform for the whole practice

We built an owned full-stack platform around the firm's daily work. After sign-in, a dashboard gives the overview. From there, the team opens a client and its matters, records time and prepares invoices in the same place. On the trust side, receipts, transfers and reconciliation run through a module aligned with LPUGR and produce their PDFs. Documents, templates, conflict search and reporting live in the same system, role-based access (RBAC) sets who does what, and the audit log keeps the record.

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01

### LPUGR trust accounting

Trust receipts, transfers and reconciliation follow the Australian rules (LPUGR), with PDFs, so the firm is ready for trust compliance.

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02

### Clients, matters and billing

Clients, matters, time and invoices share one system the firm owns, so a new user no longer means a new paid seat.

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03

### Conflict search and templates

Conflict search, documents and templates sit next to the matters they serve, in the same workspace as the rest of the practice.

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04

### Audit log and RBAC

Role-based access decides who can see and change what, and the audit log keeps a trace of activity across the platform.

03 Gallery

## The project in pictures

2 images · Open any image to see it full size.

Sign-in to the Legal Practice Management System: client management, trust compliance, matter tracking, billing and document automation.

Password reset in the Rose Legal interface: enter an email, get a reset link, return to sign-in.

04 Outcomes

## No paid seats, trust compliance ready

Rose Legal now runs on owned software in place of Smokeball. The firm pays no per-seat licenses, its trust accounting is ready for compliance with the Australian rules, and every future change goes on a roadmap it controls. When the practice needs an adjustment, the decision stays with the firm.

- Smokeball replaced by owned practice management software
- No per-seat licenses left to pay
- Trust accounting aligned with LPUGR, compliance ready
- Roadmap under the firm's control
