Conversational

Chatbots that answer with your data

Chat and voice assistants in Spanish, English and French, connected to your knowledge base, CRM and processes. Cited answers and human handoff when the case demands it.

Languages ES · EN · FRCitations Verifiable answersChannels Web · WhatsApp · voice
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In short

A useful chatbot does two things: answers with your data —citations visible— and hands off to a human when the conversation demands it. No inventing.

Deployed on web, WhatsApp Business API and voice, with the same knowledge base and guardrails on every channel, in Spanish, English and French.

What we deliver

What a Slash chatbot includes

From catalogue to CRM: the assistant works with your real information, not promises.

01

RAG with citations

Answers grounded in your documents and data, with the source visible to the user.

02

Multichannel

Web, WhatsApp Business API, social and voice; same memory and personality everywhere.

03

Guardrails

Moderation, topic limits and customer-data protection in every answer.

04

Conversation metrics

Resolved, escalated, cold topics and satisfaction, reviewed weekly.

How we work

From internal knowledge to a bot in production

  1. Sources

    We organize FAQs, catalogues, policies and CRM data — the knowledge the bot can cite.

  2. Voice & tone

    We define the assistant's identity and what it must ask before answering.

  3. Hard tests

    Tricky cases in Spanish, French and English; we measure hits and misses on real data.

  4. Deploy

    Channel by channel, with metrics and weekly improvements from real conversations.

Scope and deliverables

What the project delivers

Knowledge baseYour documents and data, organized and citable.
ChannelsWeb, WhatsApp Business API, voice — wherever your customer is.
CRMConversations and leads into your pipeline with context.
ModerationGuardrails, forbidden topics and PII protection.
ReportingWeekly resolution and escalation metrics.
LanguagesSpanish, English and French.
Proof in production

Conversation AI, in production

Frequently asked questions

The questions we hear often

Can it run on WhatsApp?

Yes, via WhatsApp Business API, with the same knowledge base and guardrails as web.

Does it handle French well?

Yes: quality is evaluated per language in Slash AI Lab; French is a working language, not an add-on.

What happens when it doesn't know?

It escalates to a human with full context. It never invents an answer.

How fast to production?

With organized sources, the assistant typically ships within weeks.

Is content moderated?

Yes: topic guardrails and review of sensitive answers before they go live.

Related capabilities

Where to next

AI

Artificial intelligence

Applied AI for real operations: agents, RAG, vision, voice and automation.

Learn more Agents

AI agents

Agents with tools, memory and human oversight: support, ops and back office.

Learn more Training

AI training

We train your teams to use AI with judgement, not fear.

Learn more Web

Web applications

Production web platforms: fast, secure and built to scale.

Learn more
Talk to Slash

Let's put it in production

Tell us your challenge. We reply within 24 hours with an honest first read: if we can help, we'll say how; if not, we'll say who can.

Start a project Direct WhatsApp to Esteban

I reply personally. No endless forms, no canned replies.