Chanel EMEA
Local payments blocked by the worldwide roadmap. The Autonomy & Agility program on Hybris and Adyen: a new method in days, not years.
Clients
Brands that trust us with production
Work in production for brands that can't fail: from luxury to fitness, from the street to the festival. Every relationship ships results.
Luxury Chanel · CartierCity JCDecaux × TransmilenioProduct Peoplesnap
What we deliver
Real work, client by client
Problem, solution, result: what each client signs off in production.
Cartier Trinity 100
The ring's centenary in premium retail: a physical-digital photobooth, on-site print and CRM — replicated in Bogotá, Panama and São Paulo.
JCDecaux × Transmilenio
Informing Bogotá in real time across 3,000+ stops: GPS, weather and air quality on totems, with QR handoff to mobile.
L'Oréal Guardians
Consumer Care face-swap GenAI plus a gigapixel Three.js mosaic, navigable for events and lobbies.
Planet Fitness Mexico
SaaS licenses and fragmented ops: owned ticketing, PF Rooms on Exchange and the next SaaS to switch off.
Colombia Tech Week
2026 Gold Sponsor and official app: agenda, directory, 1:1 meetings and chat for thousands of attendees.
Scope and deliverables
Presence by market
| Luxury / fashion | Chanel (EMEA), Cartier (Bogotá, Panama, São Paulo) |
|---|---|
| City / mobility | JCDecaux: Transmilenio (Bogotá), Mexico, Guatemala (Cardales de Cayalá) |
| Beauty | L'Oréal (Guardians, Consumer Care) |
| Fitness | Planet Fitness Mexico (ticketing, PF Rooms) |
| Real estate / Dubai | Tilal Al Ghaf · Majid Al Futtaim (MIPIM Cannes 2025) |
| Events | Colombia Tech Fest, Colombia Tech Week 2026, Nigloland, CES Las Vegas 2024 |
| Spain | WITH Madrid (operational alliance), UVAS Trading, Réseau Mazette |
| Own product | Peoplesnap · Paperslate |
Proof in production
Cases by client
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Cartier · Trinity 100
A Trinity century as a physical-digital experience
Physical-digital activation for Cartier's Trinity ring 100th anniversary: branded photo booth, three symbolic captures, on-site print and first-party data into the CRM. The Trinity photobooth was such a success that we reproduced the experience in Bogotá, Panama and São Paulo.
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Chanel · EMEA
New payment methods in days, not years
With Chanel EMEA we opened the path to integrate local payment methods (such as Klarna) on Chanel.com without depending on the worldwide roadmap: an autonomy diagnosis, Hybris and Adyen analysis, and a secure proxy architecture on a shared Adyen merchant account.
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L'Oréal · Guardians
From GenAI selfie to a 3D brand mosaic
Guardians program for L'Oréal: GenAI face-swap in Celebrate Consumer Care (pick a Guardian, selfie → brand avatar) and, as the centerpiece, a gigapixel Three.js mosaic where hundreds of avatars form the logo, navigable in 3D for demos and lobbies.
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Planet Fitness Mexico
Out with ServiceDesk. Owned software. Fewer licenses.
SaaS-exit program with Planet Fitness Mexico: we replaced ServiceDesk with owned multi-area ticketing, shipped PF Rooms (door tablets + Exchange) across CDMX, and we're building the next product to turn off another vertical license, with no paid seats.
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Frequently asked questions
The questions we hear often
Do you work with luxury brands?
Yes: Chanel EMEA (payments) and Cartier (Trinity activation) are both in production.
Any city-scale work?
Yes: the urban information platform for JCDecaux and Transmilenio runs across 3,000+ screens in Bogotá.
Who signs the contract?
Slash Digital Lab SAS, Colombia. WITH Madrid is an operational alliance, not a second billing entity.
Can clients be cited?
The published cases at /case-studies/ are the verifiable reference; other projects are under NDA.
Do you work in other countries?
Yes: 10+ countries deployed, teams in Colombia, France and Spain.
Related capabilities
Where to next
Work
Case studies
Production projects for brands that can't fail.
Learn more→ AboutAbout
A lab, not another agency. 2022, Bogotá, three languages.
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The founders and who you work with: faces, names and responsibilities.
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Talk to Slash
Let's put it in production
Tell us your challenge. We reply within 24 hours with an honest first read: if we can help, we'll say how; if not, we'll say who can.
I reply personally. No endless forms, no canned replies.