Chanel EMEA
Local payments blocked by the worldwide roadmap. The Autonomy & Agility program on Hybris and Adyen: a new method in days, not years.
Clients
Brands that trust us with production
Work in production for brands that can't fail: from luxury to fitness, from the street to the festival. Every relationship ships results.
Luxury Chanel · CartierCity JCDecaux × TransmilenioProduct Peoplesnap
What we deliver
Real work, client by client
Problem, solution, result: what each client signs off in production.
Cartier Trinity 100
The ring's centenary in premium retail: a physical-digital photobooth, on-site print and CRM. Replicated in Bogotá, Panama and São Paulo.
JCDecaux × Transmilenio
Informing Bogotá in real time across 3,000+ stops: GPS, weather and air quality on totems, with QR handoff to mobile.
L'Oréal Guardians
Consumer Care face-swap GenAI plus a gigapixel Three.js mosaic, navigable for events and lobbies.
Planet Fitness Mexico
SaaS licenses and fragmented ops: owned ticketing, PF Rooms on Exchange and the next SaaS to switch off.
Colombia Tech Week
2026 Gold Sponsor and official app: agenda, directory, 1:1 meetings and chat for thousands of attendees.
Scope and deliverables
Presence by market
| Luxury / fashion | Chanel (EMEA), Cartier (Bogotá, Panama, São Paulo) |
|---|---|
| City / mobility | JCDecaux: Transmilenio (Bogotá), Mexico, Guatemala (Cardales de Cayalá) |
| Beauty | L'Oréal (Guardians, Consumer Care) |
| Fitness | Planet Fitness Mexico (ticketing, PF Rooms) |
| Real estate / Dubai | Tilal Al Ghaf · Majid Al Futtaim (MIPIM Cannes 2025) |
| Events | Colombia Tech Fest, Colombia Tech Week 2026, Nigloland, CES Las Vegas 2024 |
| Spain | WITH Madrid (operational alliance), UVAS Trading, Réseau Mazette |
| Own product | Peoplesnap · Paperslate |
Proof in production
Cases by client
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Cartier · Trinity 100
A Trinity century as a physical-digital experience
Physical-digital activation for Cartier's Trinity ring 100th anniversary: branded photo booth, three symbolic captures, on-site print and first-party data into the CRM. The Trinity photobooth was such a success that we reproduced the experience in Bogotá, Panama and São Paulo.
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Chanel · EMEA
Local payment methods: a method to launch them in days
With Chanel EMEA we opened the path to integrate local payment methods (such as Klarna) on Chanel.com without depending on the worldwide roadmap: an autonomy diagnosis, Hybris and Adyen analysis, and a secure proxy architecture on a shared Adyen merchant account.
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L'Oréal · Guardians
From GenAI selfie to a 3D brand mosaic
Guardians program for L'Oréal: GenAI face-swap in Celebrate Consumer Care (pick a Guardian, selfie → brand avatar) and, as the centerpiece, a gigapixel Three.js mosaic where hundreds of avatars form the logo, navigable in 3D for demos and lobbies.
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Planet Fitness Mexico
Out with ServiceDesk. Owned software. Fewer licenses.
SaaS-exit program with Planet Fitness Mexico: we replaced ServiceDesk with owned multi-area ticketing, shipped PF Rooms (door tablets + Exchange) across CDMX, and we're building the next product to turn off another vertical license, with no paid seats.
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Frequently asked questions
The questions we hear often
Do you work with luxury brands?
Yes: Chanel EMEA (payments) and Cartier (Trinity activation) are both in production.
Any city-scale work?
Yes: the urban information platform for JCDecaux and Transmilenio runs across 3,000+ screens in Bogotá.
Who signs the contract?
Slash Digital Lab SAS, Colombia. WITH Madrid is an operational alliance, not a second billing entity.
Can clients be cited?
The published cases at /case-studies/ are the verifiable reference; other projects are under NDA.
Do you work in other countries?
Yes: 10+ countries deployed, teams in Colombia, France and Spain.
Related capabilities
Where to next
Work
Case studies
Production projects for brands that can't fail.
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A lab, not another agency. 2022, Bogotá, three languages.
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The founders and who you work with: faces, names and responsibilities.
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Talk to Slash
Let's put it in production
Tell us your challenge. We reply within 24 business hours with an honest first read: if we can help, we'll say how; if not, we'll say who can.
I reply personally. No endless forms, no canned replies.