Ticketing & service desks
Multi-area, with SLAs, QR-tagged assets, surveys and dashboards. Zero per-seat licensing.
Digital product & software
Custom software: turn the SaaS off, own the software
We replace recurring licenses with owned products your team controls: ticketing, inventory, internal ops and vertical platforms.
Model SaaS exitControl Your roadmapEvidence Planet Fitness Mexico
In short
Slash Digital Lab does custom software development from Bogotá for companies tired of per-seat licenses: owned products that replace that SaaS, chapter by chapter, with the integrations your operation demands. The roadmap becomes yours again.
Reference program: Planet Fitness Mexico turned ServiceDesk off with owned ticketing and shipped PF Rooms; JCDecaux Mexico digitized purchasing and inventory with Paperless. In Australia, Rose Legal replaced Smokeball with its own legal software, with zero paid seats. Based in the US? We work as your nearshore development partner, on your hours.
What we deliver
What software we build
From ticket to contract: systems operations use daily and leadership can audit.
Internal operations
Purchasing, inventory, work orders and approvals with audit-ready traceability.
Vertical platforms
Practice management, publishing, back office: your domain turned into product.
Corporate integrations
Microsoft Graph, Exchange, ERP and corporate SSO from day one.
How we work
The SaaS-exit program
License inventory
What you pay, what's used, what hurts, and what to turn off first.
Chapter 1
The module that hurts most gets designed, built and shipped first.
Controlled coexistence
We run in parallel with real data; the areas sign off before shutdown.
Switch off, repeat
License gone, savings measured; the next chapter enters the backlog.
Scope and deliverables
What the program delivers
| License | Turned off once coexistence is validated. |
|---|---|
| Data | Phased migration with rollback. |
| Access | Corporate SSO and roles. |
| Audit | Logs and exportables for internal control. |
| Roadmap | The client's, not the vendor's. |
| Examples | ServiceDesk → owned ticketing · Smokeball → practice management. |
Proof in production
Licenses turned off
Read more
Planet Fitness Mexico
Out with ServiceDesk. Owned software. Fewer licenses.
SaaS-exit program with Planet Fitness Mexico: we replaced ServiceDesk with owned multi-area ticketing, shipped PF Rooms (door tablets + Exchange) across CDMX, and we're building the next product to turn off another vertical license, with no paid seats.
Learn more →
Read more
Rose Legal · Smokeball exit
Out with Smokeball: owned practice management
Complete practice management for Rose Legal (Australia) replacing Smokeball: clients, matters, time & billing, LPUGR-aligned trust accounting, documents, conflicts, reporting and role-based access.
Learn more →
Read more
JCDecaux Mexico
From paper to a secure internal platform
Paperless centralizes purchasing, inventory, work orders, advances and refunds for JCDecaux Mexico in an internal platform with Single Sign-On, approvals and audit-ready traceability.
Learn more →
Frequently asked questions
The questions we hear often
Is building cheaper?
Over 2–4 years of recurring licenses, almost always; and the asset is yours. Discovery delivers the numbers.
What about data migration?
Phased migration with controlled coexistence and a rollback plan.
Who maintains the software?
Slash, through coexistence and after shutdown: support is included for the first two months after delivery, then on the support plan you choose.
Corporate integrations?
SSO, Microsoft Graph/Exchange, ERP and whatever your operation demands.
Do we start with the most expensive?
We start with what hurts most: sometimes not the biggest license, but the most blocked process.
How much does it cost and how long does it take?
It depends on scope, integrations (SSO, ERP, Microsoft Graph), data migration and how long the SaaS and the new software run side by side. We quote after a free first read, and discovery compares it with what you pay in licenses today. It ships in chapters: the first one works long before the full switch-off.
Who owns the code, and how do you protect our data?
The code and IP of what we build for you are yours. Access runs through corporate SSO and roles, every action lands in exportable logs for internal control, and migration happens in phases, with rollback. We sign an NDA before any sensitive data comes in.
What technology do you build it with?
With the stack the case calls for, not the fashion, and the decision is written down: Rémy Sanchez, CTO, approves every technical decision on stack, performance and security. We integrate with what your operation already uses, such as corporate SSO, Microsoft Graph and Exchange or your ERP, as in PF Rooms for Planet Fitness Mexico.
Who works on the project, and on what hours?
A small senior core plus specialists per project, always with a named owner. We work from Bogotá, on UTC-5 all year, Monday to Friday, 9:00 to 18:00, in Spanish, English or French. If your company is in the US, we work as your nearshore partner, on your hours.
Where do you host the application and the data?
Mainly on Supabase (database, authentication and storage), OVHcloud and Microsoft Azure. We pick the provider and region based on the data residency your case requires and what your company already uses, and we handle personal data under Colombia's Law 1581 of 2012 and the GDPR in Europe.
Related capabilities
Where to next
Web
Web applications
Production web platforms: fast, secure and built to scale.
Learn more→ DataData solutions
From raw data to decisions in seconds: governance, integration, visualisation.
Learn more→ AutoAutomation
Repetitive processes, out. Robust flows with traceability, in.
Learn more→ MobileMobile apps
Production iOS/Android apps: native or cross-platform, AI included.
Learn more→
Talk to Slash
Let's put it in production
Tell us your challenge. We reply within 24 business hours with an honest first read: if we can help, we'll say how; if not, we'll say who can.
I reply personally. No endless forms, no canned replies.