Rose Legal · Smokeball exit

Out with Smokeball: practice management the firm owns

We built Rose Legal (Australia) a complete practice management platform to replace Smokeball: clients, matters, time and billing, LPUGR-aligned trust accounting, documents and role-based access, with no paid seats.

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Rose Legal's platform on laptop, tablet and phone: one owned system in place of Smokeball.
Rose Legal's platform on laptop, tablet and phone: one owned system in place of Smokeball.
In short

We built Rose Legal, an Australian law firm, a complete practice management platform to replace Smokeball. Clients, matters, time and billing, LPUGR-aligned trust accounting, documents, conflict search, reporting and role-based access now live in one system the firm owns. The firm no longer pays per seat and sets its own roadmap.

Client
Rose Legal · Smokeball exit
Sector
Legal
Where
Australia
Deliverables
  • Practice management platform
  • LPUGR trust accounting
  • Time and billing
  • Conflict search and templates
  • Audit log and RBAC
0paid seats
LPUGRaligned trust accounting
RBACroles and audit log
The context

Per seat, locked in, hard to adapt

Rose Legal, a law firm in Australia, ran its practice on Smokeball. Each user meant another per-seat license, the firm was locked into one vendor, and there was little room to adapt the product to Australian operations. Trust accounting was the most sensitive part: in Australia it has to be aligned with the LPUGR rules, and a third-party product left little space to adjust it.

Design and build

One owned platform for the whole practice

We built an owned full-stack platform around the firm's daily work. After sign-in, a dashboard gives the overview. From there, the team opens a client and its matters, records time and prepares invoices in the same place. On the trust side, receipts, transfers and reconciliation run through a module aligned with LPUGR and produce their PDFs. Documents, templates, conflict search and reporting live in the same system, role-based access (RBAC) sets who does what, and the audit log keeps the record.

  1. 01

    LPUGR trust accounting

    Trust receipts, transfers and reconciliation follow the Australian rules (LPUGR), with PDFs, so the firm is ready for trust compliance.

  2. 02

    Clients, matters and billing

    Clients, matters, time and invoices share one system the firm owns, so a new user no longer means a new paid seat.

  3. 03

    Conflict search and templates

    Conflict search, documents and templates sit next to the matters they serve, in the same workspace as the rest of the practice.

  4. 04

    Audit log and RBAC

    Role-based access decides who can see and change what, and the audit log keeps a trace of activity across the platform.

Gallery

The project in pictures

2 images · Open any image to see it full size.

Sign-in to the Legal Practice Management System: client management, trust compliance, matter tracking, billing and document automation.
Sign-in to the Legal Practice Management System: client management, trust compliance, matter tracking, billing and document automation.
Password reset in the Rose Legal interface: enter an email, get a reset link, return to sign-in.
Password reset in the Rose Legal interface: enter an email, get a reset link, return to sign-in.
Outcomes

No paid seats, trust compliance ready

Rose Legal now runs on owned software in place of Smokeball. The firm pays no per-seat licenses, its trust accounting is ready for compliance with the Australian rules, and every future change goes on a roadmap it controls. When the practice needs an adjustment, the decision stays with the firm.

  • Smokeball replaced by owned practice management software
  • No per-seat licenses left to pay
  • Trust accounting aligned with LPUGR, compliance ready
  • Roadmap under the firm's control
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